Vessel Agency Services at Kandla and Mundra

Full agency

We manage the entire port call for the owner or charterer: pre-arrival formalities, berthing, cargo operations liaison, clearances, disbursements and sailing.

Husbandry agency

For vessels with cargo agency appointed elsewhere, we look after the owner's interests: crew changes, medical assistance, spares, stores, provisions, fresh water and cash to master.

Protective agency

When charterers appoint the main agent, we protect the owner's interests by monitoring time, costs and statements of facts, and reporting independently.

Charterer's agency

Representing the charterer's operational and commercial interests during loading or discharge, often alongside our stevedoring team.

• Pre-arrival notices and port, customs, immigration and port health formalities
• Berth planning, pilotage, tugs and mooring with the port authority
• Filing of the Import or Export General Manifest (IGM/EGM) where we act as carrier's agent
• Notice of Readiness, statement of facts and time sheets
• Cargo operations liaison with stevedores, surveyors and receivers
• Crew sign-on and sign-off, visas, travel and hotel arrangements
• Bunkers, fresh water, provisions, spares and stores delivery
• Medical and emergency assistance for crew
• Port clearance and sailing formalities
• Proforma (PDA) and final (FDA) disbursement accounts

1. Appointment and PDA: we send a proforma disbursement account with port dues, pilotage, towage, agency fee and expected extras.
2. Pre-arrival: we submit arrival documents to the port, customs and immigration and confirm berth prospects.
3. Arrival and NOR: the master tenders Notice of Readiness and we record the time and acceptance.
4. Inward clearance and berthing: boarding formalities are completed and pilots and tugs bring the vessel alongside.
5. Cargo operations: daily reports on progress, weather, delays and estimated completion.
6. Completion and sailing: documents are signed, port clearance obtained and the vessel sails.
7. FDA and SOF: a final disbursement account with supporting vouchers, plus the agreed statement of facts for laytime calculation.

Every call leaves a clean paper trail for owners, charterers and P&I clubs:

• Pre-arrival and berthing reports
• Notice of Readiness with tender and acceptance times
• Daily cargo and weather reports
• Statement of facts signed by the master and the cargo interests
• Port clearance and sailing report
• Final disbursement account with all vouchers

These records are what laytime, demurrage and any later claim will be settled on, so we make sure they are accurate as events happen, not reconstructed afterwards.

Disbursements are where agency relationships are won or lost. Our PDAs list every expected charge with its basis, and the FDA is reconciled against it line by line with vouchers attached. Any variation, such as extra tug use, shifting or overtime, is explained before you see the final account.

Kandla's tidal channel, draft limits and berth congestion mean timing matters. Getting a vessel alongside on the right tide can save days. At Mundra, berth windows are tighter but turnarounds are faster. Our team works both ports daily, so we can advise on the best berthing plan and realistic laytime before you fix the cargo. Planning a fixture? Our chartering desk can help.

• Local and on call: our office is in Gandhidham, minutes from the port, and the agency line is answered 24/7 on +91 96382 47575.
• Integrated support: stevedoring, customs clearance and lifting equipment come from the same team, so cargo operations stay in step with the vessel.
• Clear reporting: daily updates and a statement of facts you can rely on.
• Experienced team: more than 40 years of combined port experience, and 350+ vessel calls handled by our team over the last five years.