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Customs and clearance

Customs Clearance Services at Kandla and Mundra

Line drawing of customs clearance work at Kandla and Mundra ports

How we handle customs clearance

Our team owns every step and stays your single point of contact: document checks, classification and duty review, electronic filing on ICEGATE, coordination with the line, terminal and CFS, examination attendance, delivery planning and updates to you.

Over the last five years, our team has handled more than 5,000 customs shipments through Kandla and Mundra.

Import customs clearance

  1. Documents check: we review the invoice, packing list, bill of lading and any licences or certificates before filing, which is where most delays are prevented.
  2. Classification and valuation: we confirm the HS code, applicable duty, exemptions or FTA benefits and any import restrictions.
  3. Bill of Entry filing: filed by our team electronically on ICEGATE, in advance of the vessel's arrival where possible, against the carrier's IGM.
  4. Assessment and duty payment: we track the assessment, answer queries and arrange electronic duty payment.
  5. Examination: if the shipment is selected, we attend examination at the port or CFS with the customs officer.
  6. Out of Charge: once cleared, we coordinate release with the terminal or CFS and hand over to your transporter, or ours.

Export customs clearance

  1. Pre-shipment check: invoice, packing list, export licences and incentive or LUT requirements.
  2. Shipping Bill filing: electronic filing by our team, with the correct scheme codes for drawback or other benefits you are eligible for.
  3. Examination and stuffing supervision: at your factory (where permitted) or at the CFS.
  4. Let Export Order (LEO): obtained so the cargo can be loaded.
  5. Post-shipment documents: the EGM is filed by the carrier, and we follow up so your shipping bill and incentive records are complete.

Documents you'll need

For imports

  • Commercial invoice and packing list
  • Bill of lading (or delivery order)
  • Importer Exporter Code (IEC) and GSTIN
  • Certificate of origin (for preferential duty)
  • Insurance certificate
  • Product-specific licences or certificates where applicable (e.g. BIS, FSSAI, plant quarantine, or DGFT authorisations)

For exports

  • Commercial invoice and packing list
  • IEC, GSTIN and AD code registration
  • LUT or bond details for zero-rated exports, where applicable
  • Export licence or certificates for restricted goods
  • Any documents your buyer's country requires (certificate of origin, phytosanitary certificate)

Duty, exemptions and FTA benefits

The duty you pay depends on the HS classification, the assessable value and any concessions you can claim. Before filing, we check:

  • Classification: the correct tariff heading, which drives basic customs duty, IGST and any anti-dumping or safeguard duty.
  • Valuation: whether freight, insurance and related-party pricing are declared correctly.
  • Preferential duty: if your supplier's country has a trade agreement with India, a valid certificate of origin can reduce duty. We confirm the rules of origin before you rely on it.
  • Schemes and exemptions: export promotion authorisations, EOU/SEZ procedures and end-use exemptions, where you hold them.

Getting these right before filing avoids short-payment demands later and keeps assessment quick.

How we keep clearance fast

  • File early: advance Bill of Entry filing lets assessment start before the cargo lands.
  • Get the code right: correct classification avoids queries, re-assessment and disputes.
  • Be at examination: our team is physically present at Kandla and Mundra, so examinations are not missed or rescheduled.
  • Line up delivery: transport and storage are booked before Out of Charge, so the cargo leaves the port the same day it clears and demurrage stops.

Cargo we clear

Bulk and break-bulk cargo through Kandla such as coal, fertiliser, salt, timber, steel scrap and agri commodities (pulses, edible oils, grains), and containerised FCL and LCL cargo through Mundra and Kandla, including machinery, chemicals, textiles and ceramics.

Customs clearance with the rest of your shipment

Clearance is usually one step in a longer move. Because Globelink also handles freight forwarding, CFS operations and inland transport, we can run customs as part of a single plan and avoid the waiting time between separate providers.

Custom clearance FAQs

How long does customs clearance take at Kandla or Mundra?

For a complete, correctly classified shipment with no examination, clearance can be completed within a day of arrival when the Bill of Entry is filed in advance. Examinations, queries or missing licences add time. We tell you up front what to expect.

Can you clear cargo for a first-time importer?

Yes. We check you have an IEC and GSTIN, explain the documents and walk you through the first shipment.

Do you clear both containerised and bulk cargo?

Yes. Containerised cargo is mostly through Mundra, and bulk and break-bulk mostly through Kandla.

More answers: Shipping and customs FAQs.

More shipping and customs FAQs

Let's get your cargo moving

Send your cargo details and target dates. We will come back with one plan and one quote covering every stage.